Terms & Conditions

Terms and Conditions

1. GENERAL TERMS

The website venomkarting.ro is owned and operated by the company MAT SPORT SIBIU SRL, under the Venom Karting brand. The terms used on the website such as "Venom Karting" and "we" mean and refer to MAT SPORT SIBIU SRL, tax code RO48431059, registration number at the trade register no. J32/1264/2023.

By accessing, browsing, or using this website, you agree to its terms, conditions, and clauses.

Venom Karting reserves the right to modify the content of this website as well as the Terms and Conditions when necessary and without prior notice. Any changes will take effect immediately and will be communicated by publishing on this website. Therefore, we recommend periodically visiting this page to check the updated applicable conditions. 

2. WEBSITE USAGE CONDITIONS

By continuing to access and/or use this website, you agree to fully comply with these Terms and Conditions of use.

You may use this website only in accordance with the present Terms and Conditions and only for legal purposes, as provided by the applicable legislation, regulations, and practices in Romania and the European Union or the state from which the website is accessed.

Thus, you agree:

  • not to publish, transmit, or distribute any obscene, defamatory, illegal, or harmful information, either on or from this website;
  • not to use this website in a manner that infringes the rights of others; • not to make unauthorized, false, or fraudulent reservations;
  • not to use any software, procedure, or device to prevent or attempt to prevent the proper functioning of the website, either manually or electronically, by any means, especially regarding the uploading or accessing of files containing modified data, malware, or viruses;
  • not to degrade, modify, or change the graphic appearance of this website or the software codes that make it up;
  • not to undertake any action likely to cause unreasonable or disproportionate traffic on the website or associated infrastructure;
  • not to obtain or attempt to obtain unauthorized access to any of our networks, by any means.

Without prejudice to other rights contained in these terms and conditions, Venom Karting reserves the right to refuse access to this website if it considers (according to its own criteria) that any of the provisions of the Terms and Conditions of use are violated.

3. SERVICE USAGE CONDITIONS

3.1 Price and Delivery

Online reservations can be made up to 7 days before the desired date.

The price of Venom Karting services is expressed in LEI and includes VAT. Payment for services is made exclusively online when the reservation is made through the website or by bank card and/or cash when the reservation is made at the Venom Karting location.

The delivery of services purchased through the website is made electronically, both within the platform and via email. After payment, a reservation confirmation will be received by email, which must be presented at the Venom Karting location.

3.2 Cancellation Policy

At the time of making the reservation through the website and paying for it, the client accepts the terms and conditions of this cancellation policy for the services thus purchased.

Reservations made on the website can be canceled up to 48 hours before the reserved date by sending a request to the email address office@venomkarting.ro. If the cancellation is not made within the mentioned term, the reservation (and implicitly the value of the reservation) will be lost. Following the cancellation, a voucher with the value of the initially made appointment will be issued, which can be used as a payment method or discount, exclusively at the location. Based on this voucher, rescheduling will be allowed within the next 3 months from the date of issue, after which the value of the paid services will lose its validity entirely. The right to a refund in this situation does not apply.

Venom Karting reserves the right to refuse the refund of the value of services paid directly at the location, considering that any order made at the Venom Karting location and executed immediately involves providing the necessary resources as well as reserving the places for the execution of the respective services. For this reason, the client assumes that if they paid directly at the Venom Karting location for the ordered services and no longer wish to benefit from them, regardless of the reason, they will lose the right to a refund of the amounts paid, these being retained as compensation for the damages thus caused by the client's renunciation of services.

4. REGULATIONS

The use of Venom Karting services implies knowledge and acceptance of certain rules and driving instructions provided by Venom Karting staff. Before using them, we invite you to access Our Regulations.

5. INTELLECTUAL PROPERTY RIGHTS

The content of the website www.venomkarting.ro, including concept, design, text, images, illustrations, audio/video clips, web graphic elements, scripts, and any other data, is the property of MAT SPORT SIBIU SRL and benefits from all applicable intellectual property rights in force according to Romanian and international legislation.

The full or partial use without the prior written consent of Venom Karting of any elements from the content of the website www.venomkarting.ro as listed above, for purposes other than using the services, is punishable according to the laws in force. Unauthorized operations on this website and/or attempts to perform them, including but not limited to abusive use, fraudulent use, unauthorized access, modification, copying of information for commercialization, blocking access, and other similar actions, will be reported to the authorities and sanctioned accordingly.

To file a complaint regarding intellectual property rights, you can use the email address office@venomkarting.ro.

6. COMMUNICATIONS

You can send us questions, suggestions, ideas, or comments regarding the content of this website and the services offered using the email address office@venomkarting.ro.

We reserve the right not to respond to complaints with illegal, obscene, threatening, defamatory content, likely to affect privacy, intellectual property rights of Venom Karting or third parties. Requests containing viruses, fraudulent links, political or electoral campaigns, commercial requests, mass mailings, or any other form of spam will be removed and reported accordingly.

7. OTHER INFORMATION

Venom Karting ensures transparency regarding the processing of personal data provided when you access and use our services. We recommend consulting this information by accessing Privacy Policy.

This website uses cookies to personalize the content of this site, to offer specific web functionalities, and to analyze traffic. By browsing the Venom Karting website, you agree to their use. Cookies can be disabled at any time from the settings of the browser used. For more details, access Cookie Policy.

Schedule

  • Monday - Friday: 14:00-22:00
  • Saturday: 10:00–22:00
  • Sunday: 10:00 -20:00